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Constructive criticism: how to give and receive feedback

Source: Ness Labs

Whether in our personal or professional lives, we are constantly giving and receiving feedback. Some of the feedback is subtle, often unconscious, and some of it is proactive. Being able to receive and to offer constructive feedback is an essential skill in building meaningful social relationships.

Be specific and realistic. There is nothing worse than receiving vague or unreasonable feedback. Focus on specific aspects to be improved, and provide examples as practical illustrations.

Find the right time. The faster you give feedback, the faster the person can improve their behaviour. However, it can be useful to not give feedback on the spot, especially if you are in a group.

Focus on the behaviour. Don’t judge the person. Instead, describe the behaviour you have observed

Balance the feedback.remind the person of the fact that you value them

Offer support. Criticism cannot be constructive if you don’t offer alternative behaviours, and if you don’t support the person in the long run.

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